THQ Hospital’s emergency department deals with routine patient inflow as well as patients referred from other hospitals and offer services in all sub specialties of medicine and surgical disciplines. In emergency department we do triage on all patients. Triage is the mechanism by which we evaluate and prioritize patients based upon a defined system. We also utilize a new concept called RAAT (Rapid Assessment and Treatment) by a doctor at the front door. Depending on need, we are equipped to take help from all lab tests and radiological procedures to evaluate the patient. Our patients are treated by experienced EMOs (Emergency Medical Officers) in emergency and a senior doctor is always available in the department. We follow standardized practices of emergency care and expedite the process to sort out all patients within 4 hours. It helps improve the patients flow and enhances patient satisfaction. THQ Hospital’s Emergency Trauma Department, just like the Hospital, is a story of consistent growth in terms of scope and quality of crucial emergency.
Aims and Objectives
Enlisted below are the prime objectives of the department:
- To deal with all kinds of surgical emergencies
- To provide minor surgeries on emergency basis
- Refer critical cases after primary treatment
Standard Operating Procedures (SOPs)
Department have following standard operating procedures (SOPs):
- Emergency medical care will be made available to all members of the public 24 hours a day, seven days a week without any discrimination
- Unrestricted access to appropriate emergency medical and nursing care must be ensured
- THQ Hospital envisions a smooth continuum among emergency healthcare providers and providers of definitive follow up care
- Resources should exist in the emergency department to accommodate each patient from the time of arrival through evaluation, decision making, treatment and disposition
- Emergency department should be staffed by qualified personnel with knowledge and skills sufficient to evaluate and manage the patients in A & E Department
- The emergency department personnel must establish effective working relationships with other health care providers and entities with whom they must interact
- Emergency patient evaluation and stabilization must be provided to each individual who presents with an emergency medical condition to the degree reasonably possible
- CMO/EMO/Consultants are responsible for the medical care provided in the emergency department. This includes the medical evaluation, diagnosis and recommended treatment and disposition of the emergency patient as well as the direction and coordination of all other care provided to the patient
- The emergency department must maintain a control register identifying each individual who presents to the facility seeking emergency care
- A medical record must be maintained for every individual who presents for emergency care and it should be retained as per hospital policy
- Equipment and supplies must be of highly quality and should be appropriate to the reasonable needs of all patients anticipated by the emergency department
- Diagnostic services as Laboratory, radiology etc should be readily available
- All patients will have full set of vital signs in a timely fashion. All children with medical complaints will have rectal or oral temperatures taken, with the exception of hematology/oncology patients who will have oral or axillary temperature taken
- All abnormal vital signs will be brought to the attention of the physician and will be repeated and addresses priorto discharge from the Emergency Room
- All patient weights will be documented in kilograms and all temperatures will be documented in Centigrade
- All patients discharged or transferred from an emergency department must have specific, printed or legibly written after care /follow up instructions
- Patients must not be transferred from an emergency department unless appropriate evaluation and stabilization procedures have been initiated within the capacity of the facility
- Emergency Department Staff must familiarize themselves with prescription, administration and storage of medicine policies
- THQ Hospital takes measures to protect patient’s possessions from theft or loss but takes no responsibility for any loss or theft
- Patient/attendants must be informed about their rights, privileges and responsibilities
- THQ Hospital employees must be informed about their rights and responsibilities
- THQ Hospital will make necessary arrangement to aware patients and their families about its process of launching complaints regarding patient’s clinical care or hospital services
Future Plan
Department have following future plan:
- Extension and revamping of Emergency at THQ Hospital Burewala